The Claims Process As It Might Be For You Now ...
When your clients have a claim they contact you for help in making the claim. This may require you to
obtain pertinent facts from the client, advise on whether the claim is likely to be valid depending on policy cover, and assist the client in completing a claims form.
Your client is usually asked to obtain at least 2 quotes from builders - this can be a BIG problem because builders tend to deter from insurance jobs because of vulnerability of not being chosen and delayed payments. Our specialist knowledge will also help every single loss get paid and ensure our insurance approved contractors complete reinstatement works effectively. Therefore bringing your clients property
back to its original pre-loss condition.
If, for example, the client is not reinstated everything by the insurer, potentially due to the fact that the
loss-adjuster wants to lower value and scope of works then this can create a negative claims experience.
This will only serve to damage the relationship between you, the broker, and the client.
When you request your client to allow us to manage their insurance claim, you are effectively providing a premium service to your client, as the whole process will be managed by regulated individuals and insured contractors.
What are the step by step process?...
We will follow the same step for all clients, for an in depth illustration of our step by step guide, please head over to WHAT WE DO.
All our networked loss assessors are FCA regulated, so you as the insurance broker have nothing to worry about.
Contact us by email or phone or use our enquiry form for all your claim needs.